FAQ’s

Do I have to stay with my child during the class?
Yes, this is a family workshop and parents are expected to attend and PARTICIPATE. It’s a great way to connect!

My child isn’t the right age, can they still attend?
We work hard to create age-appropriate programs and hope that you can find a class that suits your child’s age and schedule. If you still feel strongly about attending, we will of course, welcome you. But, please understand that we are unable to alter the class format and content to suit the needs of individual children and thus, your child might not have the best experience.

Who can I bring?
Our tickets are good for one child + one caretaker. If you want to bring a sibling or additional caretaker, you are welcome to join the class for the museum portion of the program. However, due to limited space we can not accommodate additional caretakers and mobile siblings in the classroom.

What will we do during the class?
Go here for specific details.

Will we be walking?
Yes and in ALL weather. Come prepared! It’s a great way for the kids to get some exercise and fresh air too!

Make-ups
You can make up one class within 6 months of purchase as long as there is space available.

What are my transport/parking options getting to the event?
Metro – Federal Triangle, Smithsonian
There is limited availability of street parking along the National Mall and Constitution Ave.
Several parking garages in the area.
No matter what you choose, give yourself an extra 20 minutes to park and walk to Natural History.

Is my registration/ticket transferable?
If there is room in another class, yes.

Do I have to bring my printed ticket to the event?
Yes, please!

What is the refund policy?
Tickets will be refunded in full two weeks prior to the class. Less than two weeks notice of cancellation will result in forfeiture of your payment.

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